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Forgot Username

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Fill in the information and complete the security challenge below. Once completed, we'll send you your username using preferred notification method(s) when you signed up.

Username Sent

Your username has been sent to you using your preferred notification method. Click the X to return to the login page.

Whoops!

The information you provided is not in our system. Either your notification details are incorrect or the password you used does not match what we have on file for you. If you have not yet created an account with Blue, Click Here and we'll get you started.

Forgot Password - Step 1

Let's help you recover your password. First, we need to verify your identity.

Forgot Password - Step 2

Please answer this security question to continue:

Forgot Password - Step 3

The security challenge below is designed to protect your personal information against fraud.

Using your mouse or the arrow keys on your keyboard, connect the blue dot to the red dot for each path. Be aware of the time limt and the number of attempts you get.

Account Verification

We've sent a 7-digit verification code to your notification method. Please enter it below:

Code expires in: 03:00

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Update Your Password

For your security, please set a new password for your account:

Password must contain:

At least 8 characters
One uppercase letter (A-Z)
One lowercase letter (a-z)
One number (0-9)

Welcome Back!

Your password has been successfully updated! You can now log in with your new password using the login form.

Error

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Contact Support

We're sorry you're having trouble with the security challenge. Please describe your issue below and our support team will get back to you as soon as possible.

Thank You!

Your message has been sent. A member of our team will reply to you shortly. While we aim to respond right away, due to the high volume of emails we receive, please allow up to two business days for a reply.